Delete your account
Option 1: In the app (instant)
If you can sign in, this is the fastest option:
- Open BestDiveBuddy (the app, or app.bestdivebuddy.com in a browser) and sign in.
- Go to the Profile tab.
- Scroll down and tap Delete account.
- Type DELETE to confirm.
Your profile is anonymized and any open dive plans are cancelled immediately, and your login is disabled right away.
Open BestDiveBuddyOption 2: By email (no app access needed)
If you no longer have the app, or can't sign in, email us at support@bestdivebuddy.com from the email address your account uses, with the subject "Delete my account." We'll process your request within 30 days, and confirm once it's done.
What actually happens when you delete your account
- Your profile information (name, photo, and other identifying details) is cleared/anonymized.
- Any dive plans you have open are cancelled.
- You're signed out everywhere and can't log back in with that account.
We don't instantly erase every database row — some anonymized records (like a match's confirmation history, or another user's rating that references your now-anonymized profile) are kept so we don't corrupt other users' legitimate data, and a non-reversible hash tied to your old email is kept briefly to catch ban evasion. None of this can be used to identify you afterward. Full details are in our Privacy Policy.
Changed your mind?
Once deletion is processed, it can't be undone — you'd need to sign up again as a new account. If you're unsure, email support@bestdivebuddy.com first and we're happy to talk it through.